Privacy Policy

SPGI Business Insights Pvt. Ltd. (referred to as "Company," "We," "Us," or "Our") operates the Profuniq™ platform and website. We are committed to protecting your privacy and handling your personal data with transparency and responsibility.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through forms, emails, or other channels.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Full name, email address, mobile number, WhatsApp number, city, and any other information you voluntarily provide.
• Business Information: Company name, GSTIN, PAN, business type, and other details related to your business operations.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and actions taken.
• Device & Browser Information: IP address, browser type, operating system, and device identifiers.
• Communication Data: Your messages, queries, and feedback submitted through our forms, emails, or support channels.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To deliver and operate the Profuniq™ platform, including GST reconciliation, lead management, and business compliance features.
• To Communicate: To respond to your inquiries, send you product updates, newsletters, and promotional materials (you can opt-out anytime).
• To Improve Our Services: To analyze usage patterns, fix bugs, enhance user experience, and develop new features.
• To Ensure Security: To detect, prevent, and address technical issues and security risks.
• To Comply with Law: To comply with applicable laws, regulations, and legal obligations, including the Digital Personal Data Protection Act, 2023 (DPDPA).

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your data in the following limited circumstances:

• Service Providers: Trusted third-party vendors who help us operate our business (e.g., Google Sheets, cloud hosting, analytics providers).
• Legal Compliance: When required by law, regulatory authorities, or to protect our rights and interests.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You may request deletion of your data at any time.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under the DPDPA and other applicable laws, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete data.
• Right to Deletion: Request deletion of your personal data.
• Right to Withdraw Consent: Withdraw your consent at any time for processing based on consent.
• Right to Complain: File a complaint with the Data Protection Board of India if you believe your rights have been violated.

7. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver relevant content. You can control cookie preferences in your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal data.

9. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: shree@profuniq.com
• Company: SPGI Business Insights Pvt. Ltd.
• CIN: U58202PN2026PTC257767

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